Contact Us

Starting January 13:

Real Life Rewards Service Center
1-800-449-2142
Monday – Friday 9 a.m. – 9 p.m. EST
Saturday 9 a.m. – 7 p.m. EST

Until January 13:

Real Life Rewards Service Center
1-800-901-9962
Monday – Friday 7 a.m. – 8 p.m. EST
Saturday 8:30 a.m. – 5 p.m. EST

Mark Your Calendar

Jan. 9
From now until January 9, continue to access your rewards the same way you always have at fifththirdrewards.com.

Jan. 10-12
Access to Real Life Rewards will be temporarily unavailable starting at 12:01 a.m. on January 10 as we transition to the new website. The website will be available again on Monday, January 13.

Jan. 13
Experience the new Real Life Rewards! And be sure to come back here and take the survey.