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How Brick-and-Mortar Stores Can Beat the Likes of Amazon
One of the massive advantages online companies have is the capability to fully analyze shoppers and then apply what is learned to increase sales. There is a high need for analytics applied to brick-and-mortar stores so they can better understand buyer behavior and then adjust real-time to increase per-square-foot sales performance.
How to Choose a Marketable (and Searchable) Domain Name
Choosing a domain name for your company, a marketing campaign or a specific product isn’t always an easy process. There’s a lot to consider and you have to make sure you’re taking every important aspect into account. Ultimately, you want to end up with a domain name that’s marketable and SEO-friendly.
Small Business Owners: From Victims of Fraud to Victors Over Cyberattacks
Small business owners operate in an online world of opportunities — and threats. Those dangers are the effect of fraudsters, thieves, hackers and bots with a singular mission: To deceive customers, thereby depriving a company of a sale, while reaping the rewards of their own game of misdirection and corruption.
5 Steps For Creating The Perfect Team
So, how do we assemble the perfect team? You may be surprised to learn that the answer lies in uncovering and understanding the data of each individual. Easily the best tactic to assembling better teams is understanding all aspects of who your teammates are, so without judgment or pretense, you can begin helping them—and they, you.
Five Ways to Evaluate the Effectiveness of a Succession Strategy
It would make little sense for an organization to develop a succession management program without a defined plan for evaluating its effectiveness. But how can organizations evaluate their succession management program? The five guidelines below provide organizations with a proven method to determine whether or not their succession management program is, in fact, working, as well as a case study of the results.
How Acquisitions Affect Customer Experience And Branding
Company acquisitions and mergers are nearly a daily occurrence. The challenge is to ensure that any integration can keep the values inherent in the brand image and the overall experience intact so that customers can still remain confident that nothing actually will change as these acquisitions often promise.
How Employee Burnout Became an Epidemic and What It Might Take to Fix It
According to new research by Kronos and Future Workplace, burnout really is getting even worse and more widespread, and so are the consequences of it. This time around, there are some surprising reasons why—and a few steps employers can take right away to turn things around.
Why Innovative Companies Invest in Customer Success
Customer success is becoming a standard part of business as innovation leads the economy. The only tricky part is finding the right combination of people and technologies for you.
3 Ways to Gauge Employee Engagement and Satisfaction
Performance reviews and employee satisfaction surveys aren't always the best way to get honest feedback from employees. And as a result, more companies are moving to establish a feedback culture, which relies on fostering an open culture through communication and frequent check-ins with employees.
4 Ways Technology Has Changed Recruitment -- For Better (And Worse)
From professional networking sites and job boards to online applicant systems, technology has revolutionized recruitment, profoundly changing how employers and recruiters find potential candidates. For example, applicant tracking systems and new AI software can help HR departments manage the massive influx of resumes they receive daily, says Michael Fauscette, chief research officer at G2 Crowd, a business software review platform. But, while technology can offer easy solutions, it often has a way of creating new problems in the process.
How Combining SEO and Web Design Can Boost Your Marketing Efforts
When a business kicks off a new website, careful consideration usually goes into its design. But all of that hard work is wasted if customers never see a business’s website in the first place. Search engine optimization (SEO) has long been the foundation of every business’s content marketing strategy. With the right text on a page, it features prominently in search results, beating out competitors for customer attention. But good SEO design starts with the layout of a website and grows.
How Location Data Can Transform Your Business
That expectation comes from powerful, but sometimes incorrect or incomplete, assumptions about the world around us. Increasingly, the use of location data is challenging some of these assumptions and transforming our communities and businesses.
Even the Decade of A.I. Requires Great People
I’ve written multiple blog posts about artificial intelligence (A.I.) and other emerging technologies. A.I. is certainly a disruptive technology on the road ahead, but there is one thing that all industries require, no matter how advanced their technology, and that’s great people. High performers, A players, next-generation leaders — call them what you will, but if you don’t have a method to build and retain a pipeline of talent, you put your company at risk of extinction.
The Future of Work is Today. Are you Ready?
Look out! In workplaces across the globe, conventional wisdom is being thrown out the window. Everything around us seems to be in flux — from how we conduct ourselves to how we manage others. In my work with business leaders and teams around the world, I see too many companies missing out — still operating according to 20th century mindsets, practices and technologies. I also see the careers of too many gifted individuals needlessly stalled and ended, because of ignorance or fearful resistance. It doesn't have to be this way. The drivers of change in the workplace are hiding in plain sight. In researching our new book The Future-Proof Workplace, Dr. Linda Sharkey and I identified six factors of change that are transforming the workplace landscape.
Why Building Candidate Personas Helps You Hire the Right Talent
If you're trying to improve your ability to attract top talent without sacrificing your commitment to diversity and inclusion, consider using a "candidate persona" strategy. The concept is similar to creating "buyer personas" in marketing, says Maren Hogan, CEO of Red Branch Media, in a session at SourceCon, last week in Anaheim, Calif. "A candidate persona is a fictionalized representation of your ideal hire for a specific role. This should mostly be based on data, but it also requires a bit of intuition and even some guesswork. Think about who you are looking for; who is this person? What do they do with their days? What are their primary concerns, inside and outside of work? What hobbies and activities are important to them? What's keeping them up at night?" Hogan says.
Why Your Small Business Needs a Mobile App
Smartphones have already revolutionized the way brands can market to consumers through branded apps that connect businesses to their customers 24/7. Brands are already using apps successfully to connect with their customers. While this was once something only the big businesses with even bigger budgets could afford in the past, these days, you need an app to be relevant. In 2017, even more businesses will start to embrace mobile technologies - specifically native apps for iOS and Android. The increasing quality of emerging DIY app builders means it's cheaper and easier than ever to make your own app.
Establish an Integrated Approach to Your Working Capital Management
Take greater control over your payments and reduce the risk of fraudulent transactions with Fifth Third Bank's Integrated Payables Solutions.
Take a Tour of Our Operations Center
Take a guided tour of Fifth Third Bank's 525,000 square feet Operations Center, home to several operational departments such as retail and wholesale lockbox, the Commercial Support Center, check image processing, and more.
Fifth Third Bank's Commercial Card
Learn how to bring your finances into focus and keep a closer eye on your spending with Fifth Third Bank's Commercial Card Program.
Payment Fraud Prevention and Mitigation
Learn about the latest trends in Payment Fraud and how Fifth Third Bank can help you understand these unseen, yet highly destructive threats and provide recommended best practices to help protect your organization.
What Employee Engagement Means And Why It Matters
Employee engagement is key for successful small businesses.
by Nicole Alvino - May 13, 2015 - Business2Community
Companies Are Tracking Employees to Nab Traitors
Companies are tracking and analyzing employee behavior to protect sensitive company data.
by Bloomburg
Why It's So Hard to Fill Sales Jobs
The difficulties businesses face in filling sales jobs.
by Lauren Weber from Dow Jones
6 Key Steps to Influencing Effective Knowledge Transfer in Your Business
Transferring business operational knowledge to multiple employees avoids problems if a key employee should leave.
by Chris Cancialosi from Forbes
3 "Simple" Business Decisions That Impact The Future Of Your Employee's Work
Engaging and retaining employees is key to a successful business.
by Shelly Dutton from Business2Community
CFOs: You Don't Need All The Answers, Just The Right Questions
CFOs linking their strategy to sales will ensure company growth.
by Jeff Thomson from Forbes
Don't Make Financial Supply Chain Management an Afterthought
There are several steps you can take to ensure you are managing your financial supply chain effectively.
Can a Commercial Card Program Bring Greater Savings and Efficiency to Your Payables Process?
There are several ways in which a Commercial Card Program can improve the payables process.
5 Areas of Your Treasury Operation That Might Benefit from Improvement
Achieve greater operational efficiency through evaluating five areas of your treasury operations.
What's New In Cash Flow Technology?
Cash flow technology can help businesses safeguard themselves against fraud.
Improved Cash Flow: A Hidden Source of Self-Financing
This article shows how implementing an effective cash management program allows treasurers to manage their working capital more effectively, optimizing cash flow and uncovering a hidden source of capital.
Give Your Working Capital Plan an Annual Physical: How Treasury Can Sustain Cash Flow Improvements
The dynamic nature of business necessitates conducting periodic "health checks" in order to evaluate the vital signs of your treasury organization. Learn best practices for conducting a yearly checkup of your working capital management plan.
Define, Develop, Execute: Putting Together an Effective Working Capital Management Plan
Cash flow is the lifeblood of your business. This article walks you through a strategic approach to managing working capital, allowing you to free cash flow and maintain a healthy financial state.
Best Practices in Fraud Prevention
Explore how you can help protect your organization from fraud by implementing these best practices.
Protect Yourself Against Malware
Find out how Malware works and what you can do to protect yourself and your business.
The 5 Most Common Frustrations of an Entrepreneur
Small business survey results to help with informed business decisions
by Martin Zwilling from Forbes
5 Digital Marketing Rules Every Small Business Needs to Know
Helpful tips for digital marketing your small business.
by Jeff Federman from Business2Community
How to Improve Your Sales Team's Performance
Helpful tips for digital marketing your small business.
by Peter Helmer from Business2Community
Employee Retention 101: How to Keep a Talented Team Intact
Helpful tips for businesses to retain top talent employees
by Bruce Kasanoff from Forbes
Boosting Your Company’s Financial Productivity
Early in the year is a great time to dive into your financials and set some annual goals. Start by reviewing revenues and expenses from last quarter: Are your revenues growing enough to support your expenses? Can you boost one and reduce the other?
Personal Wealth Planning for Business Owners
Business owners can tend to be financially vulnerable as they age. According to an SBA study1, business owners are less likely to establish a diversified retirement portfolio than other people since they tend to reinvest cash into their companies, rather than put it aside for retirement.
The Steady March to Digitization: How Small Businesses are Achieving Payables Optimization
Small businesses are under constant pressure to squeeze every last drop of efficiency out of their payables function in order to free up vital working capital.
Onboarding Suppliers for more Efficient Small Business Payables Processes
An important first step in any payables optimization effort is the onboarding of suppliers, who will be asked to accept more efficient electronic payments in the form of a card payables online solution.
A Win-win Approach for Buyers and Suppliers
8 Steps Small Businesses can Achieve Payables Optimization Success
As treasury organizations look to drive greater efficiency and cost savings through the optimization of their payables function, it’s important to take advantage of industry best practices.
Making the Most of Operating Cash in a Tepid Interest Rate Environment
If watercoolers were still the rage, today’s big watercooler topic at many small businesses would be speculation about what will happen with interest rates in the U.S. After years of historically low interest rates, the Federal Reserve recently raised rates for the first time in nearly a decade.
Getting the Most out of Today’s Low Interest Rate Environment
Maximizing Small Business Payment Efficiencies to Improve Working Capital Management
As uncertainty around interest rates raises concerns for small businesses, the importance of maximizing payment efficiencies with the goal of improving working capital management has become more critical than ever.
Four Ways Small Businesses Can Maximize the Financial Supply Chain
Small businesses understand the importance of managing their physical supply chains, including the sourcing and tracking of raw materials and parts, and shipping finished goods to customers.
Fast and Furious: Keeping Up with the Rapid Changes Across the B2B Payments Landscape
The demise of paper checks in the business-to-business (B2B) space has been anything but rapid, but that has not slowed the change on the payments landscape. For treasury and finance professionals, the high cost of check transactions has provided ample motivation to embrace electronification and automation of payments whenever possible.
5 Payment Trends to Look For in 2016
Few would argue that greater treasury efficiency and lower costs is a bad thing. And that is why the continuing migration from paper to electronic payment processes is inevitable. In the coming year, these B2B trends are apparent.
Keeping a Watchful Eye on the Payment Fraud Landscape: The Never Ending Battle to Protect Corporate Assets
Staying one step ahead of fraudsters is the goal of the payments industry, but this is no easy task. As fast as new payment methods are introduced, new criminal schemes are quick to follow. Understanding your vulnerabilities and fraud risks is crucial in order to develop effective strategies to address this pervasive and persistent problem.
Is Your Cash Working as Hard as You Do? Taking a Holistic Look at Your Financial Supply Chain
Fostering strong partnerships is crucial to the success of most businesses. And one of the most important relationships needing attention is with suppliers. This is why many companies are putting a greater focus on managing relationships with key suppliers, including the payment flows associated with these partnerships. These relations are at the heart of a healthy financial supply chain and are every bit as important as the supply chain itself.
Better Late than Never: B2B Marketplace Tapping into the Socialization of Payments
When it comes to Internet banking and conducting transactions online, consumers have been leading the march forward. This trend around the socialization of payments has not yet been fully embraced in the business-to-business (B2B) world. However, recent innovations in payment networks are enticing B2B buyers and suppliers to connect more efficiently and in ways that are mutually beneficial.
Current Risks, Best Practices
To help mitigate the risk of Business Email Compromise, we suggest implementing the following practices.
The Latest Malware Threats and How to Respond
Malware developers never rest — it’s a 24/7, global industry dedicated to stealing funds from the bank accounts of unsuspecting companies and individuals.To protect your organization against malware threats, especially those affecting your financial transactions, consider these best practices
One Time Passcode Provides Another Layer of Protection against Cyber Fraud
Every day, fraudsters around the world target companies like yours, using the Internet in various ingenious ways, aiming to hijack your financial transactions and empty your bank accounts. Cyber crime is organized, growing and responsible for millions of dollars in business losses. So how do you protect your company?
Chip Cards Projected to Shift Fraud Risk to Card-Not-Present Transactions
As card fraud becomes harder to commit at the point of sale due to the protection that the more secure EMV technology affords against card counterfeiting, some analysts are forecasting an increase in card fraud related to online and telephone purchases —so-called card-not-present transactions.
Chip Cards Projected to Shift Fraud Risk to Card-Not-Present Transactions
According to the Association for Financial Professionals’ 2016 Payments Fraud and Control Survey1, 71% of companies that experienced attempted or actual payments fraud last year were victims of check fraud.
Email Account Compromise Scams Target Customer Transactions
To protect your organization against malware threats, especially those affecting your financial transactions, consider these best practices.
Establishing a Fraud Policy and Oversight Program
Setting up a fraud policy and oversight program is an important step in curbing fraud activity at your company.
Industry Spotlight Reports
Fifth Third Investment Banking is pleased to provide you with the latest Industry Spotlight Reports. These reports highlight recent transaction and market data as well as key industry trends and analysis.
Economic Beat
In this video, thought leaders at Fifth Third Bank discuss the news from last week and preview what we'll likely focus on this week. Be sure to watch the Economic Beat to help you stay on top of what is going on in the market — and what may appear on the horizon.
Faster Payments, Bigger Business Payoff
Faster payments hold tremendous promise for corporates. By reducing the length of time required to recognize a receivable, businesses will be able increase the flow of commerce, while at the same time making it easier to manage vital working capital
from Fifth Third Bank
6 Things Faster Payments Will Usher In
Faster payments are on the way and that’s good news for businesses and consumers alike. While the benefits of faster payments will be numerous, here are six top things corporates can look forward to with the improvement of the settlement process
from Fifth Third Bank
Banking Industry Leads the Charge for Faster Payments
Everyone agrees faster payments are a good idea for corporates, but making it happen takes a well-coordinated effort on the part of the banking and payments industry. To make faster payments a reality, three initiatives have been undertaken.
from Fifth Third Bank
Are You Ready for Faster Payments? 5 Steps to Being Prepared
Are You Ready for Faster Payments? 5 Steps to Being Prepared
What is the Difference Between Same Day ACH and Real-Time Payments? A Treasury Professional Primer
The U.S. payments system has undergone some important changes over the past few years. Consumers and businesses have been clamoring for faster payments, which has led to a push for speedier digital transactions.
Real-Time Payments: Promises, Benefits, and Why it Matters
Here in the U.S., we’re playing catch up when it comes to real-time payments. Currently, significant efforts are underway to put infrastructure in place to facilitate faster payments in the near future.