One of the massive advantages online companies have is the capability to fully analyze shoppers and then apply what is learned to increase sales. There is a high need for analytics applied to brick-and-mortar stores so they can better understand buyer behavior and then adjust real-time to increase per-square-foot sales performance.
Choosing a domain name for your company, a marketing campaign or a specific product isn’t always an easy process. There’s a lot to consider and you have to make sure you’re taking every important aspect into account. Ultimately, you want to end up with a domain name that’s marketable and SEO-friendly.
Small business owners operate in an online world of opportunities — and threats. Those dangers are the effect of fraudsters, thieves, hackers and bots with a singular mission: To deceive customers, thereby depriving a company of a sale, while reaping the rewards of their own game of misdirection and corruption.
So, how do we assemble the perfect team? You may be surprised to learn that the answer lies in uncovering and understanding the data of each individual. Easily the best tactic to assembling better teams is understanding all aspects of who your teammates are, so without judgment or pretense, you can begin helping them—and they, you.
It would make little sense for an organization to develop a succession management program without a defined plan for evaluating its effectiveness. But how can organizations evaluate their succession management program? The five guidelines below provide organizations with a proven method to determine whether or not their succession management program is, in fact, working, as well as a case study of the results.
Company acquisitions and mergers are nearly a daily occurrence. The challenge is to ensure that any integration can keep the values inherent in the brand image and the overall experience intact so that customers can still remain confident that nothing actually will change as these acquisitions often promise.
According to new research by Kronos and Future Workplace, burnout really is getting even worse and more widespread, and so are the consequences of it. This time around, there are some surprising reasons why—and a few steps employers can take right away to turn things around.
Customer success is becoming a standard part of business as innovation leads the economy. The only tricky part is finding the right combination of people and technologies for you.
Performance reviews and employee satisfaction surveys aren't always the best way to get honest feedback from employees. And as a result, more companies are moving to establish a feedback culture, which relies on fostering an open culture through communication and frequent check-ins with employees.
From professional networking sites and job boards to online applicant systems, technology has revolutionized recruitment, profoundly changing how employers and recruiters find potential candidates. For example, applicant tracking systems and new AI software can help HR departments manage the massive influx of resumes they receive daily, says Michael Fauscette, chief research officer at G2 Crowd, a business software review platform. But, while technology can offer easy solutions, it often has a way of creating new problems in the process.
When a business kicks off a new website, careful consideration usually goes into its design. But all of that hard work is wasted if customers never see a business’s website in the first place. Search engine optimization (SEO) has long been the foundation of every business’s content marketing strategy. With the right text on a page, it features prominently in search results, beating out competitors for customer attention. But good SEO design starts with the layout of a website and grows.
That expectation comes from powerful, but sometimes incorrect or incomplete, assumptions about the world around us. Increasingly, the use of location data is challenging some of these assumptions and transforming our communities and businesses.
I’ve written multiple blog posts about artificial intelligence (A.I.) and other emerging technologies. A.I. is certainly a disruptive technology on the road ahead, but there is one thing that all industries require, no matter how advanced their technology, and that’s great people. High performers, A players, next-generation leaders — call them what you will, but if you don’t have a method to build and retain a pipeline of talent, you put your company at risk of extinction.
Look out! In workplaces across the globe, conventional wisdom is being thrown out the window. Everything around us seems to be in flux — from how we conduct ourselves to how we manage others. In my work with business leaders and teams around the world, I see too many companies missing out — still operating according to 20th century mindsets, practices and technologies. I also see the careers of too many gifted individuals needlessly stalled and ended, because of ignorance or fearful resistance. It doesn't have to be this way. The drivers of change in the workplace are hiding in plain sight. In researching our new book The Future-Proof Workplace, Dr. Linda Sharkey and I identified six factors of change that are transforming the workplace landscape.
If you're trying to improve your ability to attract top talent without sacrificing your commitment to diversity and inclusion, consider using a "candidate persona" strategy. The concept is similar to creating "buyer personas" in marketing, says Maren Hogan, CEO of Red Branch Media, in a session at SourceCon, last week in Anaheim, Calif. "A candidate persona is a fictionalized representation of your ideal hire for a specific role. This should mostly be based on data, but it also requires a bit of intuition and even some guesswork. Think about who you are looking for; who is this person? What do they do with their days? What are their primary concerns, inside and outside of work? What hobbies and activities are important to them? What's keeping them up at night?" Hogan says.
Smartphones have already revolutionized the way brands can market to consumers through branded apps that connect businesses to their customers 24/7. Brands are already using apps successfully to connect with their customers. While this was once something only the big businesses with even bigger budgets could afford in the past, these days, you need an app to be relevant. In 2017, even more businesses will start to embrace mobile technologies - specifically native apps for iOS and Android. The increasing quality of emerging DIY app builders means it's cheaper and easier than ever to make your own app.
Take a guided tour of Fifth Third Bank's 525,000 square feet Operations Center, home to several operational departments such as retail and wholesale lockbox, the Commercial Support Center, check image processing, and more.
Learn about the latest trends in Payment Fraud and how Fifth Third Bank can help you understand these unseen, yet highly destructive threats and provide recommended best practices to help protect your organization.
This article shows how implementing an effective cash management program allows treasurers to manage their working capital more effectively, optimizing cash flow and uncovering a hidden source of capital.
The dynamic nature of business necessitates conducting periodic "health checks" in order to evaluate the vital signs of your treasury organization. Learn best practices for conducting a yearly checkup of your working capital management plan.
Cash flow is the lifeblood of your business. This article walks you through a strategic approach to managing working capital, allowing you to free cash flow and maintain a healthy financial state.
Early in the year is a great time to dive into your financials and set some annual goals. Start by reviewing revenues and expenses from last quarter: Are your revenues growing enough to support your expenses? Can you boost one and reduce the other?
Business owners can tend to be financially vulnerable as they age. According to an SBA study1, business owners are less likely to establish a diversified retirement portfolio than other people since they tend to reinvest cash into their companies, rather than put it aside for retirement.
Small businesses are under constant pressure to squeeze every last drop of efficiency out of their payables function in order to free up vital working capital.
An important first step in any payables optimization effort is the onboarding of suppliers, who will be asked to accept more efficient electronic payments in the form of a card payables online solution.
As treasury organizations look to drive greater efficiency and cost savings through the optimization of their payables function, it’s important to take advantage of industry best practices.
If watercoolers were still the rage, today’s big watercooler topic at many small businesses would be speculation about what will happen with interest rates in the U.S. After years of historically low interest rates, the Federal Reserve recently raised rates for the first time in nearly a decade.
Getting the Most out of Today’s Low Interest Rate Environment
As uncertainty around interest rates raises concerns for small businesses, the importance of maximizing payment efficiencies with the goal of improving working capital management has become more critical than ever.
Small businesses understand the importance of managing their physical supply chains, including the sourcing and tracking of raw materials and parts, and shipping finished goods to customers.
The demise of paper checks in the business-to-business (B2B) space has been anything but rapid, but that has not slowed the change on the payments landscape. For treasury and finance professionals, the high cost of check transactions has provided ample motivation to embrace electronification and automation of payments whenever possible.
Few would argue that greater treasury efficiency and lower costs is a bad thing. And that is why the continuing migration from paper to electronic payment processes is inevitable. In the coming year, these B2B trends are apparent.
Staying one step ahead of fraudsters is the goal of the payments industry, but this is no easy task. As fast as new payment methods are introduced, new criminal schemes are quick to follow. Understanding your vulnerabilities and fraud risks is crucial in order to develop effective strategies to address this pervasive and persistent problem.
Fostering strong partnerships is crucial to the success of most businesses. And one of the most important relationships needing attention is with suppliers. This is why many companies are putting a greater focus on managing relationships with key suppliers, including the payment flows associated with these partnerships. These relations are at the heart of a healthy financial supply chain and are every bit as important as the supply chain itself.
When it comes to Internet banking and conducting transactions online, consumers have been leading the march forward. This trend around the socialization of payments has not yet been fully embraced in the business-to-business (B2B) world. However, recent innovations in payment networks are enticing B2B buyers and suppliers to connect more efficiently and in ways that are mutually beneficial.
Malware developers never rest — it’s a 24/7, global industry dedicated to stealing funds from the bank accounts of unsuspecting companies and individuals.To protect your organization against malware threats, especially those affecting your financial transactions, consider these best practices
Every day, fraudsters around the world target companies like yours, using the Internet in various ingenious ways, aiming to hijack your financial transactions and empty your bank accounts. Cyber crime is organized, growing and responsible for millions of dollars in business losses. So how do you protect your company?
As card fraud becomes harder to commit at the point of sale due to the protection that the more secure EMV technology affords against card counterfeiting, some analysts are forecasting an increase in card fraud related to online and telephone purchases —so-called card-not-present transactions.
According to the Association for Financial Professionals’ 2016 Payments Fraud and Control Survey1, 71% of companies that experienced attempted or actual payments fraud last year were victims of check fraud.
Fifth Third Investment Banking is pleased to provide you with the latest Industry Spotlight Reports. These reports highlight recent transaction and market data as well as key industry trends and analysis.
In this video, thought leaders at Fifth Third Bank discuss the news from last week and preview what we'll likely focus on this week. Be sure to watch the Economic Beat to help you stay on top of what is going on in the market — and what may appear on the horizon.
Faster payments hold tremendous promise for corporates. By reducing the length of time required to recognize a receivable, businesses will be able increase the flow of commerce, while at the same time making it easier to manage vital working capital
Faster payments are on the way and that’s good news for businesses and consumers alike. While the benefits of faster payments will be numerous, here are six top things corporates can look forward to with the improvement of the settlement process
Everyone agrees faster payments are a good idea for corporates, but making it happen takes a well-coordinated effort on the part of the banking and payments industry. To make faster payments a reality, three initiatives have been undertaken.
The U.S. payments system has undergone some important changes over the past few years. Consumers and businesses have been clamoring for faster payments, which has led to a push for speedier digital transactions.
Here in the U.S., we’re playing catch up when it comes to real-time payments. Currently, significant efforts are underway to put infrastructure in place to facilitate faster payments in the near future.
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