Put your trust in a bank that’s always working to protect your assets and identity
It’s our responsibility
At Fifth Third Bank, we take the security of your accounts and confidential information very seriously. We employ a variety of tools, techniques, and processes to help protect your accounts and confidential information and make your online banking experience as secure as possible. The methods we use include:
Security of Accounts
Online Payments Control for Business Fraud Alerts
Fifth Third Identity Theft Protection Services
If you believe you have had fraudulent activity on your account, please contact a Fifth Third Customer Service Professional at 800-972-3030 Monday through Friday 7:00 AM – 8 PM and Saturday 8:30 AM – 5 PM ET.
Protecting your online time with us
Banking online is the norm these days. And for that reason, we need to be overly vigilant when it comes to your personal information. Our secure processes encompass:
Encryption – We use the highest standards of encryption available, including the use of Secure Sockets Layer (SSL) technology, which prevents data from being read, if intercepted during transmission
Automatic Time Out – If you are logged into Fifth Third Online Banking and fifteen minutes pass with no activity, your session will automatically time out and you will need to log back in
Enhanced Authentication – We have the technology in place that tracks the characteristics of your login session and determines if it is high risk. Depending upon the particular scenario, denial of access may be appropriate to safeguard your information. If access is denied, you will need to use a computer to access Internet banking
Watching over your payouts
Unauthorized payment initiation by unauthorized employees or criminals is an all too easy way for you to become a victim. Fifth Third Bank’s Account Management & Payments (AMP) has several levels of permission type settings that allow you to control payments from your account(s).
Access to View Accounts: Managing access to accounts is the first step towards mitigating the risk of potential loss. Fifth Third AMP allows your organization to manage access to accounts across your organization or at the user level
Permissions: Can be managed at four different levels—company, division, group, and user. Most permissions are categorized at a company or individual level. Company permissions refer to permissions that apply to the entire company. Per account permissions allow you to set permissions uniquely for one account
Dollar Limits: You are encouraged to leverage dollar limits when establishing payment origination permissions for ACH, account transfer, and wire transfer
Payments & Transfers: In addition to dollar limits, you have the ability to assign access to payment types and options at broad or detailed levels for each user and across your broader company
Payment Approvals: You can set up an approval workflow to determine eligible approvers for payments that require approval. Permissions, established by your company, determine if a payment requires an approval and the workflow determines who can approve, based on the dollar amount and users in the workflow
Reporting: Audit reports provide access to changes in user permissions and system activity
You are leaving a Fifth Third website and will be going to a website operated by a third party which is not affiliated with Fifth Third Bank. That site has a privacy policy and security practices that are different from that of the Fifth Third website. Fifth Third and its affiliates are not responsible for the content on third parties.